Anthem Blue Cross and Blue Shield of Ohio
Customer Service Hours
8:00 a.m. – 5:30 p.m. (EST) Monday, Tuesday, Wednesday & Friday
9:00 a.m. - 5:30 p.m. Thursday
General Information:
Service Benefit Plan BCBS 1-800-451-7602
(Standard, Basic or Blue Focus Options)
National Information Center (NIC) 1-800-411-BLUE
Website: www.fepblue.org
Send Claims To
PO Box 105557
Atlanta, GA 30348-5557
FEP BlueDental
Customer Service 1-855-504-2583
Website: www.fepbluedental.org
FEP BlueVision
Customer Service 1-888-550-2583
Website: www.fepbluevision.org
Good Day! My name is Wava Iker. I have been with BlueCross BlueShield Federal Employee Program for 16 years. I began my career with BCBS FEP in Customer Service answering your questions and addressing your concerns. I have years of experience processing facility and professional claims. I was also a Call Coach working with our BCBS FEP workforce to develop their expertise and customer service skills. In my current role as your BCBS FEP Account Executive I get the opportunity to work with you on a more personal and dedicated level. It is important that I assist you with your understanding and benefits of our products. If you are new to our plans, a longtime member, or are looking to retire soon I am here to help.
I look forward to getting to know about you.
Thank you for stopping bye, Wava
