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Susan Horn
Account Executive
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How can I assist you?
I encourage you to take advantage of the various webinars BCBS offers. Please check out our Wellness, Pre-Retirement, and Medicare Webinars at Anthemfed.com/library. It is a one stop shop for information and answers. Not finding what you need, you can schedule an appointment with me. I look forward to meeting and working with you.
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Anthem Blue Cross and Blue Shield Kentucky
Customer Service Hours
8:00 a.m. – 5:30 p.m. (EST) Monday, Tuesday, Wednesday & Friday
9:00 a.m. – 5:30 p.m. Thursday
General Information
800-456-3967
Send Claims To
PO Box 105557
Atlanta, GA 30348-5557
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I have worked in the healthcare industry 37 years. All in the federal arena. It has been my pleasure to work with all federal employees from beginning till retirement and after. I am happy to assist any way I can.
I enjoy engaging and educating/reminding federal members on their benefits. I believe, "Without BCBS federal members, there isn't a need for me". Our federal members are the most important part of my job.
In my downtime, I enjoy spending time with family and friends, camping, crafting, reading, and most of all spoiling my grandchildren.
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